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Confirmed orders are generally processed within 1–3 business days, excluding Sundays and public holidays. Orders placed after 12 PM IST may be processed on the next working day. During festivals and peak seasons, dispatch may take an additional 1–2 business days.

After dispatch, estimated delivery is 3–5 business days for metro cities, 5–8 business days for Tier 2 & Tier 3 cities, and 7–10 business days for remote or rural areas. These are estimates and may vary due to courier operations, weather or local restrictions.

Once your order is dispatched, you may receive a tracking link by email or SMS along with the courier partner name and tracking ID / AWB number. If you face any difficulty, contact our support team.

Please contact us within 48 hours of delivery with your order number and clear photos of the outer packaging, shipping label and affected products. Please do not consume the product if you suspect a quality issue, and do not send anything back unless our team asks you to.

Since our products are edible, we generally do not accept returns or exchanges once an order is delivered. However, if there is a genuine issue with your order, product or delivery, we will review it and, where applicable, provide a replacement or refund as per our Refund and Returns Policy.

Approved refunds are generally processed to the original payment method and typically appear within 10 business days after approval. The exact time may vary depending on your bank, card issuer or payment gateway.

You can request a cancellation or address change within 2 hours of placing the order, provided it has not been dispatched. Once an order is dispatched, changes may no longer be possible.

We may offer international shipping to selected destinations from time to time. Delivery generally takes 10–20 business days, and customs duties, taxes or import charges of the destination country may be payable by the customer.